Below are some common questions from customers.
If you have other questions, please reach out on our Contact Us page or use the Live Chat.
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General Inquiries
Q: “Are Cases MagSafe Compatible?”
All of our cases work with wireless chargers. All (except Flip phones) cases will also magnetically snap onto wireless chargers and interact with magnetic MagSafe accessories.
Q: “What materials are your cases made from?”
Hybrid Construction: Impact-resistant TPU and tough PC plastic combination. Combined with high quality silicon insert.
Increases drop protection with built in air pockets.
Q: “How do I care for my phone case?”
Clean them gently! Don't worry about rubbing the art off - we seal and harden the art so that you never have to worry about losing it.
Q: “Do your cases work with wireless charging?”
Yes. All cases wo with wireless charging pads including Qi2.
Q: “What's the return policy?”
ALL Cases are eligible for a FULL refund within 60 days of delivery! Buy with confidence!
Q: "What does the lifetime warranty cover?"
Coverage:
Mis-fitting cases.
Broken or snapped shells (outer layer).
Ripped interior silicon. Blocked ports. Wireless charging damage. Shattered case. Damaged Art includes: discoloration, melting, warping.
Shipping & Processing
Q: “How Much Does Shipping Cost?”
Shipping is FREE across USA and Canada and the world.
Q: “How Long Does Shipping Take?”
Most items are shipped out within 2-3 business days of ordering! You'll get a tracking number to keep an eye on your package as it arrives.
Q: “How long do cases take to make?”
All cases are shipped out within 2-3 days of ordering - that means it takes us about 1-2 days to complete your made-to-order phone case.